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, integrations, cloud-based solutions, and customer support tools (e.g. Zendesk , Intercom, Freshdesk) Solid understanding of CRM...
. Experience with APIs, integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk ...
data in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk . It aims...
. Technologies we use and will interview based on: Bash shell and standard Linux command line SQL Looker Tableau Zendesk Ruby...
certification (e.g., PRINCE2, PMP) JIRA or similar task/project management tool usage. Zendesk (workflow/routing setup... Act as a system administrator for tools such as Greenhouse and Zendesk , handling workflow customisation, and user support...
. Familiarity with CRM software (e.g., Salesforce) and ticketing systems (e.g., Jira, Zendesk ). Understanding of data integration...
is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation Diligent, organised...
and ticketing systems like ServiceNow or Zendesk . Awareness of cybersecurity principles and data protection regulations...
efficiency. Have hands-on experience managing support agents and is well-versed in live chat tools like Zendesk and Intercom... fluently in English, both written and spoken. Oversee support workflows using tools like Zendesk , Intercom, or equivalent...
Experience with tools including Slack, Zendesk and Tableau is advantageous, as is a background in HR/HRM Job Responsibilities...
functions. NPS feedback, Pendo, Zendesk and other data insights will be used by the Customer Success team to build...
with product managers from companies like UiPath, Zendesk , and Avast. Get insights from our customers, understand their problems...
in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk , ServiceNow...
Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk , Johnson Controls, ADT and More… Culture...
Experience using tools such as; Zendesk , Slack, & Asana Experience working with APIs and integrations Job Responsibilities...
: you challenge status quo and strive to improve response times and employee experience. Experience using JIRA, Zendesk , Intercom...
, including: Experience with service focused CRMs (Salesforce/Zendesk ) Exposure to Bug Management and Triage Processes...
implementation or engineering roles; experience with Intercom, Zendesk , FreshDesk, HelpScout or similar customer messaging / customer...
* Experience using tools such as; Zendesk , Slack, & Asana Experience working with APIs and integrations Job Responsibilities...
, Zendesk ) Organised and detail-oriented with solid admin skills Confident using Microsoft Office (Excel and Word...) Desirable: Experience in a SaaS environment Familiarity with Zendesk and Salesforce Why TRL? Competitive salary & 25 days...
. Respond to customer calls and queries via the Zendesk system. Log faults accurately and liaise with the Product team... service performance using Zendesk reporting tools. Manage and respond to customer reviews on platforms such as Trustpilot...
Zendesk preferred but not essential About DFS We're home to DFS, Sofology, and The Sofa Delivery Company - three...
Data Maintain accurate customer data using suitable tools (e.g. Salesforce, Zendesk etc.) to provide accurate revenue...
Data Maintain accurate customer data using suitable tools (e.g. Salesforce, Zendesk etc.) to provide accurate revenue...
abilities; comfort working with platforms like JIRA, Zendesk , or Monday.com. Strong communication, organizational, and time...
