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: - Manage and continuously improve all Support systems and associated workflows / processes (Zendesk , Aircall, Qualtrics..., including proficiency in customer support technologies and tools like Zendesk (multi-channel management), scripting/programming...
telephone, email, Zendesk and postal enquiries. Assist in the development and delivery of training on new and existing products...
Online and SharePoint. Familiarity with IT ticketing systems like Jira, ServiceNow, or Zendesk . Knowledge of Active...
tools like Salesforce, Zendesk or similar CRM ticketing systems You have exemplary written and verbal communication skills...
in customer service, administration, or a related role. Familiarity with CRM systems like Salesforce or Zendesk ...
if you also had: Strong written and verbal communication skills. Experience using platforms such as Slack, Trello, and Zendesk for managing customer...
and prioritise. Confident with all Microsoft packages. Knowledge of Customer Services tools (Zendesk ) and order management tools...
with project and code management tools such as Azure DevOps, Jira Align, GitHub, Confluence, Zendesk for feature planning, CI/CD...
(Cloudwatch, Datadog, Pagerduty or similar platforms) Experience handling a support ticket queue in JIRA, Zendesk , or similar...
preferred but not essential Experience using Zendesk / Intercom or similar CRM preferred but not essential Experience...
) - CRM platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics 365, Zendesk ) - Quality management and speech...
Server, Oracle, MySQL, and PostgreSQL. You have experience working with helpdesk software such as Zendesk , Salesforce...
Server, Oracle, MySQL, and PostgreSQL. You have experience working with helpdesk software such as Zendesk , Salesforce...
-to-day inquiries and apply that experience to drive conversations around process improvement. Experience in Zendesk ... like Zendesk with Confluence, JIRA, , Slack and proprietary systems a plus. * Articulate in written and oral communication skills...
effective, positive working relationships Desirable Skills Technical knowledge of guitars and amplifiers Zendesk ...
and customer data platforms. Examples include Salesforce, Zendesk , and OpenTable. You’ll also play a lead role in setting up...-party tools (Jira, Salesforce, Zendesk , OpenTable, and others) for seamless CRM and service functionality. Acting as a key...
, ability to resolve complex queries and disputes. Experience in using digital systems such as Zendesk or Salesforce (Desirable). Extreme...
Understanding development practices Comfortable in data handling Experience of Service Management Tools such as Jira or Zendesk ... or experience of the following platforms Slack, Zoom, Jamf Pro, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk , LastPass...
. Familiar with ticketing platform such as Zendesk . Customer centric approach with 2 years’ experience in a customer service...
in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk , ServiceNow...
in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk , ServiceNow...
to move them through the sales pipeline. Zendesk management - utilise Zendesk (our CRM system) to track and document...
issues and have experience in regulated environments. You're familiar with customer support tools like Zendesk and know...
to move them through the sales pipeline. Zendesk management - utilise Zendesk (our CRM system) to track and document...
. Experience with Zendesk is a nice to have Capability to effectively train others in technical domains. Keen attention to detail...
