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communication skills. Tech-savviness, with experience using CRMs (Hubspot, Salesforce, Zendesk ) and Excel. Strong attention...
, and continuous improvement. Preferred Qualifications Experience with CRM platforms like Salesforce or Zendesk and understanding...
Support Desk Technician / 1st Line / Zendesk / SaaS / Birmingham / Remote or Hybrid / Permanent / up... for managing the Zendesk support desk, owning tickets from start to finish. But this isn't just about fixing issues - it...
, and continuous improvement. Preferred Qualifications Experience with CRM platforms like Salesforce or Zendesk and understanding...
platforms and CRM integrations (e.g., Salesforce, Zendesk ). Familiarity with ethical AI practices and responsible AI design...
writing samples. Preferred qualifications Fluency/comfort with all or any of the following: Jira, Zendesk , Confluence...
from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks...
Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk , or similar CRM/ticketing systems for efficient...
-class support via phone, email, chat, and Zendesk . Own the technical support lifecycle for strategic products. Represent...
platforms such as Zendesk , Genesys Zoho Desk, Freshdesk, Intercom, or similar solutions. Solid understanding of multi-channel...
enquiries and complaints promptly and professionally via Zendesk , ensuring robust responses, a positive resolution and customer... is required, across both written and spoken communications. Desirable Criteria; Experience of Zendesk customer service platform Proficient...
systems (Salesforce/Zendesk ) is a plus An interest in consumer rights, dispute resolution, or legal processes...
, Confluence, and Zendesk . Certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate...
Relevant Experience: Products such as: Zendesk / JIRA / MS Teams / Box / Adobe / MS Office Industry equivalent...
like Gorgias, Zendesk , or Freshdesk. Some horticultural knowledge or an eagerness to learn! Skills, Knowledge...
-starter, collaborative, eager to learn Nice to Have: Familiar with CRM/helpdesk tools (HubSpot, Zendesk ) Interest...
— particularly HubSpot, Looker, Apollo, and Salesloft. Experience with Juro, Zendesk , Abacum as well as writing SQL is a big...
(Salesforce/Zendesk ) and a law degree (advantageous but not essential) Our mission: To be the leading Executive Secretarial...
with CRM systems (Salesforce/Zendesk ) and a law degree (desirable) Our mission: To be the leading Business Services...
resources. Lead the migration of Zendesk -hosted knowledge and content to Salesforce Service Cloud and local NGL sites..., updates, and retirement to minimise duplication and outdated materials. Activate & maintain Oversee the global Zendesk ...
architecture, ecommerce app development (Shopify, Prestashop etc.), CRM integrations (Hubspot, Zendesk etc.), Salesforce, and PHP...
the extra mile for high service quality. Familiarity with ticketing systems (e.g. Zendesk , Jira Service Desk), knowledge...
, and resolve incidents and service requests using the company’s ticketing system (e.g., ServiceNow, Jira, Zendesk , or similar..., Zendesk , Freshservice, etc.). Familiarity with Active Directory (user management, password resets, group policies). Basic...
., ServiceNow, Jira, Zendesk ). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership...
software issues with Sage X3, and ideally finance experience Familiarity with ticketing systems (e.g. Freshdesk, Jira, Zendesk ...
