will work on Customer Success for the Zendesk AI Agent (Ultimate) product. Ultimate were acquired by Zendesk in March 2024..., we've become even more powerful. Together with Zendesk we're joining forces to build the world's most advanced AI agents in CX. THE ROLE The...
). Join Zendesk as a Commercial Customer Success Specialist and play a pivotal role in driving the success of our customers... training and best practices. Work cross-functionally and build strong relationships within Zendesk AI Agent's Professional...
someone with previous Zendesk experience who wants more exposure to designing, building and supporting instances across multiple verticals... and sectors. Responsibilities: Administer and Manage implementing client solutions using Zendesk and other contact centre...
Preferred Requirements Experience with Zendesk, JIRA, and Confluence Experience with APIs, Single Sign On and SQL Experience... we use: Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato. Are you ready...
to ensure the success of the team Manage the Advanced Support ticket queues via Zendesk, ensuring customer SLAs... stakeholders across Arbor as necessary Maintain and update Zendesk, Gainsight and CRM and track the performance...
. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask and prioritize tasks... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
