. Respond to customer calls and queries via the Zendesk system. Log faults accurately and liaise with the Product team... service performance using Zendesk reporting tools. Manage and respond to customer reviews on platforms such as Trustpilot...
to detail. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
and integrating our Salesforce platform as we complete our migration from Zendesk, ensuring it empowers our Trust and Safety... from Zendesk to Salesforce, focusing on data/process migration and custom solution development. Participate in all phases of the...
ticketing system (Zendesk) to ensure clear audit trail Working as part of a customer support team collaborating with colleagues... own workload based on issue prioritisation. Desirable: Zendesk software. SQL. Linux O/S. Windows Server...
in the Mapbox stack. Communicate those solutions through concise and friendly responses. Using tools like Zendesk and Jira... or their programming languages Previous experience providing technical support to key clients Familiarity with Zendesk, GitHub, Slack...
, partnering with industry giants like Zendesk, Amazon, NICE, and Calabro to deliver truly innovative customer engagement platforms... partners (e.g., NICE, Amazon, Zendesk) and ensure delivery of high-impact shared campaigns that meet shared KPIs. Monitor...
