systems such as Zendesk. This role ensures customer insights drive product and service improvements while optimising system... Administer and maintain the Zendesk system, ensuring it operates efficiently and working closely with Zendesk's customer success...
Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships... in a client-facing IT environment. Familiarity with service management systems such as Axios Assyst, ServiceNow, or Zendesk...
. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing..., ServiceNow, or Zendesk. Awareness of ITIL framework principles. Excellent verbal and written communication skills...
and effective use of systems such as Zendesk, SAP, AS400, Dealer Portal, and third-party logistics portals. Drive process.... Additional language skills (German, French, Italian, or Spanish) would be an advantage. Technical proficiency in Zendesk, SAP...
to detail. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Ensure..., and customer relationship management tools (JIRA, ServiceNow, Zendesk) Basic troubleshooting skills with a solid understanding...
