91 days past due that is below 3% of total AR. In your daily tasks, you'll adeptly manage Zendesk tickets..., demonstrating your expertise in navigating varying complexities Zendesk: Provide exceptional support by efficiently managing the...
-to-day inquiries and apply that experience to drive conversations around process improvement. Experience in Zendesk... like Zendesk with Confluence, JIRA, , Slack and proprietary systems a plus. * Articulate in written and oral communication skills...
and customer data platforms. Examples include Salesforce, Zendesk, and OpenTable. You’ll also play a lead role in setting up...-party tools (Jira, Salesforce, Zendesk, OpenTable, and others) for seamless CRM and service functionality. Acting as a key...
Understanding development practices Comfortable in data handling Experience of Service Management Tools such as Jira or Zendesk... or experience of the following platforms Slack, Zoom, Jamf Pro, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk, LastPass...
will be responsible for managing all online communications with digital customers, partners, and ambassadors through the Zendesk platform... as well as providing first-class customer service. The ideal candidate will have experience using a CRM system or Zendesk...