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in Account Management or Customer Success Broad knowledge of IT processes, systems, and applications - e.g Zendesk Knowledge...
, HubSpot, Zendesk What’s in it for you? At Nordhealth, we do things a little bit differently. We value continuous...
chat, or through Zendesk software. As the first point of contact for Curaleaf patients, you will be the reassuring voice...
, partnering with industry giants like Zendesk , Amazon, NICE, and Calabro to deliver truly innovative customer engagement platforms... partners (e.g., NICE, Amazon, Zendesk ) and ensure delivery of high-impact shared campaigns that meet shared KPIs. Monitor...
chat, or through Zendesk software. As the first point of contact for Curaleaf patients, you will be the reassuring voice...
Customer Services Coordinator, you will answer queries and address issues via telephone, live chat, or through Zendesk software...
Customer Services Coordinator, you will answer queries and address issues via telephone, live chat, or through Zendesk software...
software (e.g., Gorgias or Zendesk ) is a plus. A hands-on, enthusiastic self-starter with a flexible attitude who thrives...
Success Broad knowledge of IT processes, systems, and applications - e.g Zendesk Knowledge of best practices when working...
: Experience of working in the financial services or learning industry Experience of using ZenDesk and Live Chat/Instant Messaging...
(Salesforce/Zendesk ) and a law degree (desirable) Our mission: To be the leading Business Services recruitment consultancy...
Success Broad knowledge of IT processes, systems, and applications - e.g Zendesk Knowledge of best practices when working...
, Intune MDM Windows 11, macOS Adobe Creative Cloud Meraki / Unifi networking Zendesk ticketing Sophos Endpoint, Microsoft...
Familiarity with ticketing systems (e.g., Zendesk , Freshdesk) and CRM tools like HubSpot Working knowledge of HTML, CSS...
customer service inquiries when handling inbound & outbound service calls and direct email via our ZenDesk Customer Service... Service KPI targets Respond to emails/chats via our ZenDesk Customer Service software Send Certificates of Insurance...
rapport and probe further as required Experience on Zendesk is desirable Confidence using the Microsoft Office Suite...
requests via platforms like Zendesk , delivering high-quality assistance and resolving API integration issues. Lead... to both technical and non-technical audiences. Hands-on experience using tools such as Zendesk and writing or maintaining internal...
or highly ambiguous environment Bonus: Familiarity with ticketing systems (e.g., Zendesk , Linear), documentation platforms...
service or e-commerce, ideally with online retail experience. Familiarity with CRM tools (Dixa, Zendesk , or Salesforce...
., ServiceNow, Jira, Zendesk ). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership...
like the National Fraud Database, JIRA, or Zendesk . If you’re driven to deliver fair outcomes and thorough investigations...
systems such as Zendesk . Proven experience managing a VoC programme, including strong understanding of customer feedback...
learning or financial services industry Experience of service management platforms such as ZenDesk Specific experience...
certifications like Cyber Essentials or experience supporting CE+ audits is a bonus. CRM or helpdesk experience (e.g., Zendesk ...
, empathetic communication. Handling customer interactions through Zendesk (email), App Store Connect, Google Play Console.... Familiarity or willingness to quickly learn customer support tools (Zendesk , App Store Connect, Google Play Console, social media...
