within the department. Responsibilities will include, but not be limited to: Using Microsoft office, Zendesk, and bespoke... Although not essential, it would be beneficial to have: Familiarity with Zendesk and Sage 200 Experience and knowledge of Medical Cannabis...
. We are seeking a highly motivated Technical Support Analyst with strong technical skills, proficiency in Zendesk, and a foundational.... Responsibilities: Customer Support: o Serve as the first point of contact for technical support inquiries via Zendesk, email, phone...
with Zendesk, and a foundational understanding of IT infrastructure. The ideal candidate will be responsible for providing.... What will you be helping us to do? Customer Support: Serve as the first point of contact for technical support inquiries via Zendesk...
Advisor, you'll be responsible for managing customer inquiries through multiple channels, including Zendesk and social media... first point of contact for customers and community members, promptly addressing queries and concerns via Zendesk, social...
, resulting in them receiving a polite and professional experience Manage customer correspondence using the Zendesk system... of and interest in horse racing Ability to use a variety of IT applications Desirable: Experience using Zendesk. Interest...
. Experience using platforms such as Slack, Trello, and Zendesk for managing customer communication and task workflows... if you also had: Strong written and verbal communication skills. Experience using platforms such as Slack, Trello, and Zendesk for managing customer...
Manager to lead their support operations and ensure the efficient management of Zendesk and internal support functions. The..., troubleshooting, and ensuring timely resolution of technical issues. This role also involves owning Zendesk-managing queues, setting...
reporting and resource planning. This role will focus on analysing data from Salesforce and Zendesk, providing accurate... in this position. Experience with SQL and Google Apps Scripts is a plus. Experience working with Zendesk (or other CRM systems...
